WhatsApp announced it's introducing the ability for large businesses to reach customers through voice calls, which will allow ...

The third and most significant change for customer support teams is the rollout of voice and video calling on the WhatsApp ...

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...

Meta has announced major upgrades to its WhatsApp Business platform at its annual Conversations event, which will enable ...

Meta has introduced AI features for WhatsApp, which would help enhance its business capabilities.On Tuesday, July 1, the tech ...

At its global Conversations conference, the company announced firms using the WhatsApp Business Platform will now be able to ...

WhatsApp has become a battleground for AI chatbots like ChatGPT and Perplexity, challenging Meta AI.

WhatsApp can now call on Meta AI to summarize your personal chats. As shown in a GIF, you can access it by tapping the button ...

Behind on the group chat? Meta AI will access your texts to fill you in on the highlights. Here's how to turn it on (or keep ...

Messaging service WhatsApp introduced a new Message Summaries feature on Wednesday, using Meta AI to analyze unread ...

Previously, businesses were charged ₹0.78 for an entire 24-hour conversation window. Under the new system, each message is ...