I was reminded of this quote (one of my all-time favorites) during our company’s strategic planning retreat last week. We were doing a review of our "accountability chart." “What the heck is an ...

When Michael Lerner holds a mirror to his organization, the reflection he sees is perhaps not that of a typical real estate developer. “We don’t think of ourselves as homebuilders,” says Lerner, ...

Accountability is one of the most misunderstood terms in organizational development and a concept that I have studied and taught for the 35 years I’ve been consulting with organizations. When people ...