We need more tomorrow thinking like this if the passenger experience is really going to improve in the coming decades. But no one wants to build a new aircraft around a CIGAR just now. Boarding ...

The field of aircraft boarding and ground operations optimisation has witnessed significant advancements in recent years. Researchers have developed innovative strategies that not only reduce the time ...

No one’s accusing America’s largest airlines of being shining beacons of efficiency and customer service. But in many ways, they seem to willfully shirk the natural, logical order of things in an ...

Whenever you're traveling somewhere by plane, you have to pack, get to the airport, go through security, find your gate and — in the last step before you can finally relax while being taken to your ...

WILMA is no longer just a cartoon character from “The Flintstones.” In aviation circles, it’s shorthand for Windows, Middle and Aisle, United Airlines’s newly released passenger boarding system for ...

Forbes contributors publish independent expert analyses and insights. I monitor the heartbeat of adventure, budget and consumer travel. Dallas, Texas-based Southwest Airlines is upending the domestic ...

The initiative could cut up to half the time needed to get from the check-in to boarding the aircraft. While a saving of around two minutes a person appears minimal, with Gatwick handling 55,000 ...

Several outbreaks, including SARS, measles, influenza, and tuberculosis, have occurred during air travel. During the ongoing coronavirus disease 2019 (COVID-19) pandemic, concern over outbreaks has ...

London Gatwick Airport is starting a two-month test of new methods to speed up aircraft boarding while reducing queues. By combining digital displays with new boarding sequences based on seat number, ...