SINGAPORE--Changi Airport is one of the world 's busiest and fastest growing airports, handling more than 45 million passengers in 2011 and ranked seventh busiest worldwide. To ensure it delivers ...

While on a recent trip flying out of Toronto Pearson to visit family in Calgary, I learned a few airport customer service tips. In fact, I'm writing to you now from some 25,000 feet up in the air, ...

America's airports are turning into battlefields where passenger anger often boils over into physical confrontations. At least that's what you might conclude after reading a new government report, ...

Several social media users reacted to a claim that American Airlines is cutting airport customer service hours. However, the airline has not made any statement confirming the same. Travel Expert Gary ...

Talk about flying the friendly skies -- or not. The D.C. area boasts three major airports in the region, but only one of them is nationally ranked in the top 10 for customer satisfaction, according to ...

Detroit Metropolitan Wayne County Airport is one of the world’s leading hubs for air transportation, serving more than 800 flights each day. And despite being one of the busiest airports in the ...