The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

Amazon has agreed to pay $309 million to resolve a nationwide class action lawsuit alleging that the company improperly denied refunds or recharged customers af ...

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

The company reaches a deal to compensate shoppers dating back to 2017 who returned an item but never got a refund or received ...

Amazon has begun warning users more clearly that certain shopping behaviours can put their accounts at risk of being blocked.

Amazon has already agreed to two major settlements this January, and one of them may need you to file a claim. Here's how to ...

Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how much is too much?

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

With the retail landscape, both online and brick and mortar, being as vast as it is, it is more than likely that a consumer will end up making an impulse purchase or two as they go along. The silver ...

Amazon has issued an untold number of refunds for purchases made years ago – even as far back as 2018. Amazon said the refunds are in response to an "internal review." A class-action lawsuit over ...