In a message to our Army team Oct. 26, 2023, GEN Randy A. George, the 41st Army Chief of Staff, reinforced that our enduring purpose as a force is to fight and win our nation’s wars. He further stated ...

Empowering change agents within your team can drive authentic, impactful transformation. Prioritize and fund change agent initiatives to ensure sustainable, grassroots innovation. Dynamic, ...

In a corporate landscape where speed and innovation can determine a company's success, I have found that change agents are an important yet often underutilized force. Change agents are individuals ...

My focus here is specifically on how the term “agent” is used in the contact centers, where it has unequivocally meant human agents – people who dealt directly with other humans, namely customers. The ...

NASHVILLE, Tenn. — The American Optometric Association and CooperVision announced the 60 inaugural “change agents” who will lead the Myopia Collective, an initiative that advocates for comprehensive ...

Incorporating AI agents as autonomous learning assistants in training programs boosts user engagement and information retention with the right approach. Building trust in AI technology with ...