One of the biggest mistakes I see organizations make today is how they handle change. A company will undergo change for many reasons — some will merge to become bigger and more stable, to remain ...

Digital transformation is a necessity for many businesses. But so many of these efforts fail due to a lack of change management. Companies of all types and sizes are investing heavily in the ...

To support the successful long-term adoption of a digital experience platform, your change management strategy needs to address a few key areas. While launching a new website can be a big deal, ...

The legal industry is undergoing a notable period of transformation, influenced by broader economic shifts, rapid advancements in technology, and ongoing scrutiny of legal spend. Despite the ...

Arthur Ashe at the Wimbledon Lawn Tennis Championship in London in 1975.. Photo: Tony Duffy/Allsport via Getty Images Remember when the term “new normal” rose to prominence at the height of the ...

Change management mustn’t ever be an afterthought but, rather, an integral part of the strategy from day one. It’s important to identify the areas where resistance is to be expected, as well as to dig ...

Change management practices tailored to specific employee segments must be introduced early if your agentic AI strategy is going to deliver any positive business impact. Many CIOs struggle to develop ...