A few weeks ago, the latest beta release of Steam implemented a brand-new chat system in place and it modernizes the communication side of Steam as never before. And now, the feature has made its way ...

We all know that customer service is a core space where companies can improve to maintain an edge against their competitors. An article from Zendesk highlights "51 customer service statistics you need ...

There is no dearth of chat apps out there. From WhatsApp to Viber to Skype, you can’t walk a mile in Palo Alto without tripping over an emoji. That said, ChatCenter, a new service from TechCrunch ...

Steam has announced a slew of new updates to its chat and social features, all currently part of an opt-in beta program. The beta update allows Steam users to group their friends into a “favorites” ...

Sony says it will “keep you posted” about recent changes to party chat on PS4 after users complained about how much more restrictive they make the feature. “Hey folks – just wanted to let you know ...

Customer service chat is a staple of most online retailers. Rather than pulling up a phone app, figuring out what number to dial, and waiting on hold for hours, the response time of a chat system is ...

Every online multiplayer game has a distinct in-game chat system that will let you communicate with not just your team, but your opponents as well. The ‘all-chat’ or ‘global chat’ system in every IP ...

GameSpot may get a commission from retail offers. Like many technology companies these days, Roblox Corp. is attempting to create a metaverse with Roblox, and communication will play a big role in ...

Excited by our recent interview with Zulip founder Tim Abbott, we install the Slack-beating chat system for ourselves, as Jonni Bidwell reports. When you purchase through links on our site, we may ...

The Minecraft 1.19.1 update brings one of the most controversial features to the game: chat security and player reporting systems. Previously, there was no major system to report players for any ...