Healthcare is evolving. Once confined to clinics and in-office appointments—healthcare is now in our homes, routines, and daily choices. The shift towards accessible healthcare solutions, like ...

AI has a role to play, but when customers "really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer ...

Packaging today plays a crucial role in how consumers perceive and interact with products. It’s no longer just about keeping items safe—it’s about meeting evolving expectations around sustainability, ...

I’m often surprised by the lack of awareness of consumer-directed care, also known as self-direction. It’s not new. In the 1990s, the Robert Wood Johnson Foundation awarded grants to develop ...

Along with advances in AI, automation and advanced analytics consumers' expectations of their health care experience is changing. A new study by Huron, a global consultancy firm, found that some ...

As Americans confront vastly more expensive health care coverage, the Republican answer to the problem is to downplay the ...

Personal care, salon and beauty products sold across the U.S. are subject to little federal oversight — and many have been found to contain toxic ingredients. Despite mounting scientific research into ...

The Trump administration took another step Tuesday to weaken protections for Americans with medical debt, issuing new ...

The experts at Consumer Reports share important tips on what to do after a storm and the tools you’ll need to clean up the ...