Baked by Melissa co-founder and CEO Melissa Ben-Ishay and Lyft chief marketing officer Brian Irving. Photo: David Price Listening to your customer is the oldest trick in the book. But—especially when ...

The Fast Company Impact Council is an invitation-only membership community of top leaders and experts who pay dues for access to peer learning, thought leadership, and more. BY Melissa Puls Let me ...

Morton's, a well-known American steakhouse chain, delivered a steak to a customer timed to when his plane landed at an airport after he had asked for one in a tweet. While the act garnered headlines ...

Customer-obsessed companies, defined as those that consistently put customers at the center of their leadership, strategy, and operations, outperform peers in profit growth (33 percent higher), ...

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today opened the call for nominations for its 2025 Customer-Obsessed Enterprise Awards. Open to organizations headquartered in Asia Pacific, ...

This year’s award winners, Brenntag and e&, will be recognised at CX Summit EMEA Brenntag, a global leader in chemicals and ingredients distribution, has been selected for embedding customer obsession ...

The MarketWatch News Department was not involved in the creation of this content. BENGALURU, India, Jan. 20, 2026 /PRNewswire/ -- Happiest Minds Technologies, a digital engineering and Mindful IT ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. The year ahead will demand that you shift from customer ...

LONDON--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced that Nedbank Retail and Business Banking is the winner of its Europe, Middle East, and Africa (EMEA) 2024 Customer-Obsessed Enterprise ...