Press Ganey, the leader in experience measurement, analytics, and advisory services for health systems and health plans, today released Healthcare consumer experience 2025, an extensive report ...

Tech giants like Apple and Withings, alongside wellness apps like Yuka and Lumosity, have empowered consumers to monitor key health indicators, such as body mass index, heartbeat, and cognitive ...

Consumers are increasingly self-empowered in their care decisions -- and place a growing premium on convenience ...

Healthcare consumerism is the idea that individuals are empowered to make informed choices about their care and coverage. It is reshaping the industry and providers dominate most conversations about ...

As consumers today, we know what we want and we are willing to pay for this control. In the past decade, digital transformation has greatly accelerated the pace and scope of our empowerment by ...