I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

Negative feedback plays an important role in growth but it's rarely comfortable in the moment. Use these 5 strategies to confidently handle negative feedback at work.

When you’re confident in your ability and actions, you’re more open to learning how you can improve. My colleague Stacey Finkelstein and I first discovered this in a study in which we asked our ...

It’s never fun to let a co-worker know they’ve fallen short. But while you may not look forward to giving negative feedback, it’s something you’ll have to do at some point in your career — especially ...

How can you bounce back from negative feedback? Whether your employer relies on a formal performance review process at pivotal points throughout the year or more frequent informal ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. With over a decade and a half of experience in the customer ...