New research finds AI can point people in the wrong direction. And the quality of health information it imparts depends on how well you prompt the tools.

Mahdi and his team found several communication problems. People often didn’t give the chatbots the necessary information to correctly identify the health issue. Conversely, the AI systems often responded with a combination of good and bad information, and users had trouble distinguishing between the two.

People are using AI such as ChatGPT to get mental health advice. The use of prompt repetition can help. Here are the details. An AI Insider scoop.

As OpenAI and Anthropic roll out health-focused AI tools, medical experts say chatbots can help explain complex information—but shouldn’t replace doctors.

Many of us already use generative artificial intelligence (AI) tools such as ChatGPT for health advice. They give quick, confident and personalized answers, and the experience can feel more private than speaking to a human. ChatGPT Health promises to ...

Consulting AI for medical advice can have deadly consequences. A 60-year-old man was hospitalized with severe psychiatric symptoms — plus some physical ones too, including intense thirst and coordination issues — after asking ChatGPT for tips on how to ...

To evaluate whether health information you’ve found online is reliable, you can consider its sources, evaluate it for bias, and check it against what trustworthy sources are saying on the topic. Whether you’re searching for information on a particular ...

U.S. Health and Human Services Secretary Robert F. Kennedy Jr., center, helps serve lunch with cafeteria manager Samantha Atkins-Estrada and Austin ISD Executive Director of Food Service and Warehouse Operations Ryan Mikolayciok during a tour of the kitchen at Cunningham Elementary School in Austin on Friday,