Record High Bill Amounts Undercut Gas Utility Residential Customer Satisfaction, J.D. Power Finds

Record-high average monthly residential gas utility bills ($122) are negatively impacting overall customer satisfaction ...
T&D World

J.D. Power Reports Business Customer Satisfaction Challenged by Rising Costs and Increased Outages

Business customer satisfaction with U.S. electric utilities is under pressure as commercial electricity prices and outage ...
jdpower

J.D. Power: Strong Safety and Reliability Performance Boosts Satisfaction Among Gas Utility Business Customers

TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the J.D. Power 2025 U.S. Gas Utility Business Customer ...
TMCnet

Fully Digital Claims Processing Drives High Customer Satisfaction, but Many Customers Still Use Multiple Channels, J.D. Power Finds

Customers look for more proactive digital updates: Receiving adequate digital updates is one of the top drivers of customer satisfaction with the digital insurance claims process, but insurers deliver ...
TMCnet

WHIRLPOOL BRAND RANKED HIGHEST IN COOKTOP CUSTOMER SATISFACTION BY J.D. POWER

WipeClean™ Coating offers the ultimate easy-clean solution for electric cooktops. Water alone removes baked-on food and spills; no harsh cleaners required. Simply wet, wait, and wipe with a ...
Morningstar

Rising Costs and Widespread Power Outages Strain Business Customer Satisfaction with Electric Utilities, J.D. Power Finds

Nearly Three-Fourths of Business Customers Experienced a Power Outage in 2025 With the average price per kilowatt hour for commercial customers rising 6.7% and the frequency and severity of power ...
T&D World

J.D. Power: PSEG Long Island Ranks Highest in Customer Satisfaction Among Business Customers in East Large Segment

According to the J.D. Power 2025 Electric Utility Business Customer Satisfaction Study, PSEG Long Island has been ranked the highest in customer satisfaction among business customers in the East Large ...
Money Talks News on MSN

People Love This Pharmacy Even More Than Costco’s — Year After Year

CVS Pharmacy (641) and Walgreens (634) had below-average scores. Rite Aid Pharmacy came in last with a score of 625. The ...

J.D. Power 2025 Automotive Financing Satisfaction Study

J.D. Power is sharing the results of its new study into how satisfied new and used auto loan customers are with their financing. The study comes at a time when affordability has become a major ...
Yahoo

These airlines ranked highest and lowest in customer satisfaction for 2025: JD Power study

Their service ratings are taking off. According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned ...
AOL

J.D. Power study: Customer satisfaction increasing at banks but more so at credit unions

Customer satisfaction scores are on the rise at banks, J.D. Power's latest study shows. Credit unions are, on average, showing higher customer satisfaction scores than at banks. But nearly one-third ...
Money Talks News on MSN

The 5 best annuity companies — and the worst ones — according to consumers

Among annuity consumers, five companies stand at the front of the pack, a recent J.D. Power survey says. Consumers say USAA does the best job with annuities. It is the second straight year that USAA ...