The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal. Atlassian has expanded the focus of its Jira ...

Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

SAN FRANCISCO--(BUSINESS WIRE)--Atlassian, a leading provider of collaboration software for teams, today announced the availability of JIRA Service Desk - a modern and flexible service desk experience ...

Jack Wallen explains what a Jira Workflow is and how you can make it a part of your project management process within the platform. When you think of workflow, what comes to mind? In simplest terms, a ...

Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...

Atlassian endeavors to “unleash the potential of teams” through better planning, project management, and workflow software, and we think its strong momentum is likely to continue over the next five ...

Learn how to use Jira to configure workflows and enhance your team’s programming efficiency. While originally designed as a bug tracker, over the years Atlassian’s Jira has become the 900 pound ...