When it comes to the work that can be carried out by AI agents, we often focus on repetitive and routine tasks. The types of tasks that machines can get really, really good at if they perform them ...

Over the past few decades, the approach to decision making has evolved as a result of many technology innovations and business model changes, such as systems of record, engagement and intelligence, as ...

In reality, make-versus-buy decisions are among the most strategic choices a firm makes. They determine what the advisor actually does each day, how scalable the business becomes and where enterprise ...

Consensus decision-making fosters collaboration but can slow progress if not managed effectively. Balancing consensus with leadership ensures efficiency without sacrificing inclusivity and engagement.

This is an excerpt of the original article. It was written for the July-August 2025 edition of Supply Chain Management Review. The full article is available to current subscribers. In this month's ...

We live in uncertain times. From geopolitical tension, macroeconomic instability, and digital transformation, business leaders must develop strategies that help their organizations survive and thrive ...

How Do Non-Human Identities Impact AI-Driven Decisions in Cybersecurity? Have you ever considered how machine identities, which we refer to with Non-Human Identities (NHIs), can influence AI-driven ...

Decisions come at leaders fast and furious. Many leaders are responsible for 10s, 100s or 1,000s of staff. It’s rare that a black-and-white-absolute issue crosses a leader’s desk. After an initial ...

Rotman School of Management’s Jennifer Riel shares a four-step process for making stronger choices. Jennifer Riel, an adjunct professor at the Rotman School of Management, presents a model way to ...

While historically often neglected, the last five years have shown that supply chain management (SCM) is mission-critical for many firms. From pandemic disruptions to geopolitical shocks and ...

Cyber risk management supports resilience by enabling timely, informed decisions that reduce disruption and align with enterprise performance goals. Integrating cyber into ERM frameworks ensures risks ...