No matter where you work or what your role is, at some point, you’re going to encounter a difficult person. Maybe it is a colleague who constantly interrupts, a micromanaging supervisor, a ...

In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

According to Forbes contributor Sharissa Sebastian, CEO of Leadership Mastery Alliance, a study by Bravely outlined that 70% of employees are actively avoiding difficult conversations at work – and 53 ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

Carol was deeply disappointed. She had hired someone she thought would be a superstar for her team—the peanut butter to her jelly—only to face one difficult interaction after another. It seemed like ...