In his “Secrets of OPM” posts, Director Scott Kupor outlines efforts to digitize retirement processing and improve efficiency ...

"It's a brand new system and there's not enough people in place to help answer those questions," said Thiago Glieger.

A new way to access 1099-Rs and more detailed public-facing processing times are the federal human capital arm’s latest ...

The Office of Personnel Management — the federal agency that helps support millions of government workers — earlier this year released its latest information technology strategic plan. The document, ...

The Office of Personnel Management is piloting a chatbot to answer retirement questions from federal employees and retirees, according to the agency's top tech official. Guy Cavallo, chief information ...

The 2026 COLA of 2.8% will be added to retirement benefits beginning in January. But FERS retirees will receive a 2% “diet” COLA.

The Office of Personnel Management made some of its best progress at reducing the number of pending retirement applications from federal workers last year, reducing the backlog by 34% in 2023 and ...

- Continuing support of Federal annuitants with their health, vision, and dental insurance benefits enrollments - The five-year award enables Maximus to continue its long-term support of OPM’s ...

In response to a congressional concern that federal employees need more help planning for retirement, the Office of Personnel Management is developing a "retirement readiness index profile" for ...

About 5,400 government employees and retirees have asked the Office of Personnel Management to determine whether they were enrolled by their agencies in the wrong retirement systems. Their requests ...

The retirement services chatbot is designed to answer easy questions to free up call center resources for more complex inquiries. The Office of Personnel Management is piloting a chatbot to answer ...