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Optus and other telcos 'not meeting needs' of people with complaints over network issues: ombudsman
Two Optus customers have accused the embattled telco of trapping them in a complaint "merry-go-round", as more people demand compensation over lengthy service outages and other serious issues. The ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq:NICE) business, today announced that Optus Business has signed a strategic partnership with NICE inContact to deliver NICE inContact ...
Two years of failures have left problem-plagued Optus with a multi-million-dollar hit to the brand's crumbling reputation, according to a public relations expert.  Sphere PR Managing Director Louise ...
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