SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

Salesforce plans to release some previously announced features and introduce a few new ones Thursday for its Sales Cloud product, hoping to stay atop the customer-relationship management heap by ...

Salesforce Inc. today launched a new suite of features called Salesforce Foundations to help larger businesses that span multiple industries unify their sales operations. In addition, it provides free ...