HAMPTON ROADS, Va. - Ice makers not working, food spoiling and people desperate to get help about their refrigerators that they call problematic. A News 3 investigation looked into complaints about ...

According to @user4941210962014 on TikTok, Samsung lost a class action lawsuit over the ice makers in their refrigerators. He says that anyone with a faulty ice maker simply needs to call the company.

Pam Coy's Samsung stainless steel refrigerator looks great, but looks can be deceiving. "It doesn't make ice," she said. "Doesn't make any ice." Like dozens of people who've posted similar complaints ...

Q: Yours is the most recent information as of Dec. 29, 2018, I have found about the ice maker issue with Samsung refrigerators. Is there somewhere that will give a listing of the model numbers that ...

Slushy ice. Leaking. Over-freezing. Thousands of people have complained online and to consumer watchdog groups about the ice makers on Samsung refrigerators. “We used to thaw it out and put the door ...

Q: I have (a Samsung French-door refrigerator with a faulty ice maker) and it has been maddening. I have moved and my mail is not being forwarded, so I need to know how to properly contact Samsung or ...

A local consumer tells the Problem Solvers about her Samsung refrigerator issues and how many times it has needed to be fixed. A local consumer tells the Problem Solvers about her Samsung refrigerator ...

Pam Coy's Samsung stainless steel refrigerator looks great, but looks can be deceiving. "It doesn't make ice," she said. "Doesn't make any ice." Like dozens of people who've posted similar complaints ...