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In data: Serial returners are ‘silent crisis’ for retailers eroding profit margins
The 2024 'Annual Returns Benchmark' Report reveals that serial returners are predominantly younger shoppers engaging in new ...
‘Silent crisis’ for retailers with record online returns – but can fees stop it?
With 10 per cent of shoppers accounting for a quarter of all returns, so-called ‘serial returners’ will make up £6.6bn of ...
Business Insider India6y
'Serial returners' are on the rise - and it's causing headaches for retailers like Walmart and Target
"Serial returners" pose a massive headache for retailers. And some retailers are taking action to stop customers who make frequent returns in their tracks. Amazon, for example, announced in May ...