Rahul Naskar has years of experience writing news and features related to Android, phones, and apps. Outside the tech world, he follows global events and developments shaping the world of geopolitics.

When answering the phone, do you lead with a hello or “[insert name] speaking”? Or do you simply pick up, breathe into the receiver, and hope the other person says something? Well, the latter might be ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. "We had a bold goal of single-digit wait time on ...

(CNN) — As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. (CNN) — As Social Security Commissioner ...

A mom is being encouraged to take action against her daughter's school after administrators called CPS on her for not immediately answering her phone when her child was sick. Posting her dilemma to ...