Jakob Nielsen, PhD is the universal expert on web usability. Here are some of the many titles bestown upon him: “king of usability,” “guru of web page usability,” “smartest person on the web,” and ...

Usability evaluation and heuristic assessment are critical approaches in the systematic examination of interactive systems, allowing researchers and practitioners to identify design inefficiencies and ...

Heuristic evaluation is a method that uses guidelines, or heuristics, to detect usability issues. Originally developed by Jakob Nielsen to inspect computer software, it has since made its way into the ...

Technical Communication, Vol. 55, No. 4, SPECIAL ISSUE: QUALITATIVE RESEARCH IN TECHNICAL COMMUNICATION (NOVEMBER 2008), pp. 392-404 (13 pages) ...

An oncology electronic health record (EHR) was implemented without prior usability testing. Before expanding the system to new clinics, this study was initiated to examine the role of usability ...

As designers, we want the products we build to be satisfying and easy to use, but how can we know that’s the case? We start by measuring the user experience with evidence rather than opinions. But can ...

Human machine interfaces (HMIs) are the graphical gateway operators use to control and monitor complex equipment systems in manufacturing and other industrial environments. Modern equipment often ...