Virgin Media O2 has launched a certified customer service training programme with the Institute of Customer Service as part ...

Following its rival mobile operators in the UK, Virgin Media O2 has announced that, as part of its ongoing network transformation, it will start to switch off 3G services in 2025, enabling it to ...

One of the key commitments made to UK comms regulator Ofcom to see the merger between telcos Vodafone UK and Three UK cross the line has just been completed, with Virgin Media O2 (VMO2) announcing ...

Virgin Media O2 has said it's on track to turn off its 3G network in 2025 following successful switch-off trials. It will contact customers who need to make any changes to use its services. Virgin ...

Virgin Media O2 is pledging to help 500,000 low-income households stay connected as part of its new ESG strategy, the Responsible Business Plan. Through the n ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

The United Kingdom will reportedly soon welcome a newly enhanced network provider, as announced by Virgin Media 02 and Vodafone's new merger, increasing competition in the country. Vodafone decided to ...

In top news from UK stocks, Vodafone Group PLC (GB:VOD) has signed a new network-sharing deal with Virgin Media O2. The new deal significantly extends their existing agreement for more than 10 years.

Don't call Virgin Media O2 until you have seen the latest advice.

@2024 - All Right Reserved.

Research carried out by Virgin Media O2 has found that millions of people are likely to have seen fake customer service numbers using search engines and AI tools. It has also dealt with customers who ...