Conexon Connect, the internet service provider arm of rural fiber broadband leader Conexon, today announced an outstanding ...

Scality, a global leader in cyber-resilient storage software for the AI era, today announced an exceptional Net Promoter Score (NPS) of 85 across its flagship products, Scality RING and Scality ...

For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...

For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on ...

Forvis Mazars LLP, one of the largest public accounting and consulting firms in the United States, has achieved a Net ...

Inspirato Incorporated, a luxury vacation club, has announced its impressive 2024 Net Promoter Score (NPS) of 71, reflecting strong customer satisfaction and loyalty. The NPS measures how likely ...

Patient satisfaction is a metric that has garnered the interest of an increasing number of healthcare organizations, and for good reason: The more satisfied a patient is, the more likely he or she is ...

While Net Promoter Score (NPS) has become the default way of measuring product success, it is deeply flawed. Instead of relying solely on NPS, product teams should prioritize usage, retention and ...

LOS ANGELES--(BUSINESS WIRE)--Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net ...

SAN JOSE, Calif.--(BUSINESS WIRE)--Today, Calix, Inc. (NYSE: CALX) announced that, in only six months, SCTelcom enhanced subscriber loyalty and revenue by extending exceptional broadband experiences ...

Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of ...