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Broken Windows at the Pentagon

On September 10, 2001, Secretary of Defense Donald Rumsfeld delivered a speech identifying the department's bureaucracy as ...
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Malcolm Gladwell apologizes for popularizing 'broken windows' theory in new TED Talk: 'I was in my own bubble'

In 1982, social scientists James Q. Wilson and George L. Kelling introduced the "broken windows theory," or the idea that smaller crimes - like broken windows - lead to more serious ones. Nearly two ...