Cloud-based helpdesk software provider Zendesk has announced a big update to its integration with Salesforce, the customer relationship management (CRM) service provider. For those who haven’t heard ...

Building on an earlier integration with Zendesk, search specialist Yext recently announced Salesforce-centric enhancements, aimed at enabling businesses to augment their existing Service Cloud-powered ...

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Engagor, provider of a platform for real-time customer engagement, social media monitoring, and analytics, today announced integrations with Salesforce, Desk, and Zendesk to simplify social lead ...