CRM data can help support teams predict and address customer issues early, reducing frustration. For example, teams can analyze past purchases and topics to offer proactive and customized support.

Definitely! We are working on some exciting AI enhancements, firstly we are focusing on removing some of the manual tasks on CRM data entry, the traditional bane of a salesperson's life!

AI can help businesses enhance their CRM by providing insights, automating tasks, and improving customer interactions.

AI has the power to liberate organizations from CRM-related manual processes and improve customer engagement, sales insights, and social networking, for starters.

And data must always be evaluated and cleaned in an ongoing way to produce meaningful results. This brings us all the way back to the basic challenges of CRM: data entry and adoption. So will some of ...

Users burn 5.5 hours a week on CRM data entry alone, while 91 percent of that data still rots into staleness every year. Add in an average of 10 separate apps per deal and 66 percent of reps say ...

Monitoring and maintaining your data is an ongoing, strategic process. By educating your CRM users -- and making their data entry process as easy as possible -- you can ensure that better-quality ...

According to Salesforce, 20% of rep time is spent on CRM, data entry and admin. That’s a lot of wasted time that not only makes your sales reps unhappy, but costs the company money.

But putting mobile to work to fix data entry is only the first step. Actionable sales data is located across many silos: CRM, calendars, and email are only the start. Successful reps use LinkedIn ...