Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

If you own or manage a business, you probably need a CRM. Here's how Daylite can help keep your employees productive and projects for clients in check.

But which type of mobile CRM is right for you? Below, we explain the main differences, strengths, and weaknesses when selecting between a true native mobile CRM app and mobile-optimized CRM software.

CRM (customer relationship management) software has established a significant foothold on Google’s Apps Marketplace since its launch in March, according to an official blog post this week. The ...

Salesforce and Microsoft have agreed to tighten ties between Salesforce's CRM apps and platform and Microsoft's Windows and Office.

As a CRM consultant, I'm always recommending ways our clients can make better use of the systems we implement - and hopefully use us to help them. One of my go-to recommendations is website ...

The company has unveiled Social CRM Applications, incorporating Web 2.0 functions to allow the apps to emulate social-networking sites ...

After re-platforming on Azure, Nimble CRM 5.0 looks to break down business contact silos and enable Microsoft's cloud resellers to add-value to customer engagements.

The reason CRM as a category has been slammed is that it has, to date, been unable to deliver this "elusive single view of the customer," said Cindy Howton, managing director of BearingPoint's CRM ...

Streak has embedded Gmail into its new iOS app in a novel way to create a service that is turning the 600-million-user platform into a powerful CRM environment. Gmail is a native app on iOS and ...