Technical documentation refers to the written materials that provide information about the technical aspects of a product, process, or system. In the context of information technology (IT), technical ...

Since 2010, Juliana has been a professional writer in the technology and small business worlds. She has both journalism and copywriting experience and is exceptional at distilling complex concepts ...

There’s no question the past 18 months have been challenging for all companies, but no department has had to shoulder the burden of change more than IT. The new operations have increased the needs and ...