[UPDATE] Sony has issued an official statement apologising to the affected parties, who have had their PlayStation Network accounts reactivated and their money refunded. "We would like to thank BBC ...

The newly-launched PlayStation Stars program in Japan is giving its top players priority when it comes to customer service, and folk are not happy about it. Sony announced overnight that PlayStation ...

We may earn a commission from links on this page. PlayStation Stars, a free-to-join rewards program Sony announced in July, is being gently rolled out to the whole world—it’s currently live in Asia, ...

Sony's PlayStation Stars loyalty programme is offering better customer support to those at a higher reward tier. As reported by VGC, those using the service after its launch in Japan today, September ...

The PlayStation Stars program launched in Japan today, and fans in Sony’s home country are not too happy about some members getting better treatment than others. According to a report from Video Games ...

Get in touch with PlayStation Support, PS4, PS5 tech support and PS4, PS5 customer service in various ways in the UK, Europe or the US. Phone customer services, email or jump on a live chat and the ...

PlayStation is pulling one-to-one customer support on Twitter, removing a key communication line for players looking for direct help on social media. The company made the announcement on Twitter, but ...

Miguel "Migz" Llado started playing games and consoles in the early '90s. From the Famicom generation up to now with the Xbox Series S, he has enjoyed many years with different games and platforms. A ...

May 25 update: Sony now says that it was an error causing players to be charged more to upgrade their PlayStation Plus subscriptions if they had previously gotten a ...