Using “queuing theory” to understand supply chain logjams “We can use some fancy math to predict how long the line will get,” Keely Croxton of Ohio State says, then apply it to related ...

Queuing theory in relation to restaurants involves numerous factors, including when large numbers of customers can typically be expected to arrive, the amount of time customers usually spend in ...

Visitors wait at the Eiffel Tower after an elevator broke down. Scientists have long studied what people hate most about waiting. Photo by KenzobTribouillard/AFP/Getty Images.

According to ‘queuing theory’, the best line to join is something known as the serpentine line. This is one long winding line in which a number is called to send you to the next available ...