The Philippines is urging BPO employees to transition to remote work as the nation grapples with severe fuel and electricity shortages triggered by the war in Iran. While the government pushes for ...

American CX provider Startek has acquired CCI Global, a Dubai-headquartered firm with a strong operational footprint across Africa. Following the deal, Startek’s workforce has expanded to over 50,000 ...

Chile is stepping up efforts to strengthen its digital workforce, announcing nearly 2,000 new scholarships under the ...

The Google Threat Intelligence Group (GTIG) has identified a sophisticated cyber campaign by a threat group tracked as ...

Latin American countries are actively reducing work hours, citing changing lifestyles and pressure from the younger ...

NGN Advisory Founder and CEO Rajat Sharma discusses the scope of how his company can provide valuable information to other ...

As we mark Pan American Day and the 200th anniversary of the Congress of Panama, Pan-American Strategic Advisors CEO Adam ...

Singapore-based Flex has committed to invest $1 billion in Mexico, targeting the rapidly expanding data center and AI ...

Employment growth in Uruguay’s global services sector has stalled, according to a new study by consulting firm Advice.

Uruguay’s Information Technology sector is booming, emerging as the main driver of the nation’s economy. In 2023, the IT sector accounted for an impressive 4.4% of the country’s GDP, with total ...