Visit the Digital Return Center at xfinity.com/returns and follow the on-screen steps for the device you'd like to return. If you don't see your device, simply follow the return options below.

Find your local Xfinity Store, including Xfinity Mobile, to demo the latest products, pick up and exchange your equipment, pay bills, or subscribe to Xfinity services!

Pick up, return, or exchange equipment. Before you go, check store hours at xfinity.com/stores. Xfinity Prepaid Internet retail stores You can buy and refill Xfinity Prepaid Internet service at: Select Xfinity …

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, …

Jul 1, 2024 · You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK …

Nov 21, 2017 · Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. If you don't see your device, simply follow the return options …

What do I do with the old equipment? You can return it: By mail: Print a prepaid shipping label from the Digital Returns Center. In-store: Bring it to an Xfinity Retail Store. With a technician: They’ll take it …

Feb 6, 2026 · We have 2 great options for you to return your equipment, like in this link here. -You can initiate the return online by visiting our Equipment Return page here.

How do I return or exchange my mobile device and accessories? You have 14 days from the date your device is delivered or you buy it in-store to return or exchange it.

Oct 4, 2023 · Thank you for taking the time to reach out to our Community Forums Team for clarity on your equipment return. I'm happy to go over what is needed, and the smoothest way to go about …