Care Quality Commission
Kate Terroni to leave CQC. 22 October 2024. CQC's Interim Chief Executive, Kate Terroni has announced that she will be leaving CQC. James Bullion has been acting in the role of Interim Chief Executive during Kate's recent leave of absence and will continue to act in this role until Sir Julian Hartley takes up post as CQC's permanent Chief ...
The fundamental standards - Care Quality Commission
Apr 4, 2024 · Dignity and respect. You must be treated with dignity and respect at all times while you're receiving care and treatment. This includes making sure: You have privacy when you need and want it. Everybody is treated as equals. You're given any support you need to help you remain independent and involved in your local community.
Single assessment framework - Care Quality Commission
May 14, 2024 · Our 5 key questions are the things we ask of all health and social care services. We ask if they are: safe. effective. caring. responsive to people's needs. well-led. Quality statements are the commitments that providers, commissioners and system leaders should live up to. Expressed as ‘we statements’, they show what is needed to deliver ...
Guidance for providers - Care Quality Commission
This page is about our pre-2024 approach to regulation. To find out about our new approach, visit our guidance and regulation page for providers, local authorities and integrated care systems. Visit our new guidance and regulation page Look up information for your sector, including guidance about ...
About us - Care Quality Commission
CQC is the independent regulator of health and adult social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services and publish what we find. Where we find poor care, we will use our ...
Assessing quality and performance - Care Quality Commission
May 21, 2024 · Our new assessment framework retains our 5 key questions and the 4-point ratings scale. We will assess services against quality statements. These have replaced our key lines of enquiry (KLOEs), prompts and ratings characteristics. We will gather evidence both on site and off site to make an assessment. The types of evidence we will consider are ...
Assessment - Care Quality Commission
Jul 23, 2024 · Minor changes across 'How we assess quality and performance' section. These consist of: updating references to timescales or milestones that have passed. removing references to local authority or integrated care system assessments, which are now covered by separate guidance. Added regulation 9A to list of related regulations providers should ...
Our new single assessment framework - Care Quality Commission
Jul 18, 2022 · We’ve developed our new assessment framework following almost nine months of engagement and thousands of interactions with providers, people who use services and other stakeholders. Feedback told us that stakeholders support the simplicity of our new framework. Having just 34 topic areas across the five key questions means that providers will ...
Levels of ratings - Care Quality Commission
May 21, 2024 · Read our guidance for non-rated services. The levels we rate are: Level 1: A rating for every key question at service level. For example, a rating for how safe a care home is or how effective the surgery service at a hospital is. Level 2: An aggregated overall rating for the service. For example, the rating for a care home or the surgery ...
Guidance and regulation - Care Quality Commission
Connect with us. There are plenty of ways to get involved or get our latest updates: subscribe to our monthly bulletins. follow us on social media: LinkedIn | X (formerly Twitter) join our WhatsApp channel. watch our webinars and guidance explainers on YouTube. join the conversation on our online community of providers and professionals.