54K views · 2K reactions | Curious about what goes on during a mock call and how to pass it? In this video, you're going to hear a call simulation between a call center agent and a customer who's complaining about an "overcharge". You'll also learn the 7 steps you need to remember once you're on the phone with a customer. Remember these 7 steps and you'll have the greatest chance of passing your mock call test and improving your call handling skills. | Kwestyon | Facebook
16:33
54K views · 2K reactions | Curious about what goes on during a moc…
54.7K views1 week ago
FacebookKwestyon
In this mock call, you will learn how to de-escalate a sup call (supervisor call) and handle a dead-end scenario with an irate customer. You will also learn how to confidently deliver a bad news to your customer and how important your tone of voice is. | Kwestyon
8:11
In this mock call, you will learn how to de-escalate a sup call (supervis…
110.2K viewsJul 10, 2021
FacebookKwestyon
CITIBANK - (Call Center Conversation)
9:58
CITIBANK - (Call Center Conversation)
473.8K viewsFeb 23, 2010
YouTubeIvaxTV
Call Center Mock Call Process Explained
Call Center Mock Call Process Explained
244.3K viewsJan 12, 2025
TikTokrhoesies
Mock Customer Service Call: Order Issues
Mock Customer Service Call: Order Issues
18K viewsOct 9, 2023
TikTokccm3184
Effective Technical Support Mock Call Training
Effective Technical Support Mock Call Training
120.2K viewsSep 11, 2023
TikTokccm3184
Mock Call Sample Recording: PART 1
3:17
Mock Call Sample Recording: PART 1
133.8K viewsJul 17, 2020
YouTubeCristine Asis
18:07
21 CUSTOMER SERVICE Interview Questions And Answers!
1.1M viewsAug 25, 2020
YouTubeCareerVidz
11:14
3 MOCK CALLS Collection - Call Center Script
31.6K viewsJan 27, 2021
YouTubeCristine Asis
2:17
Chicago Fire Department Fire Call - DOWNTOWN CHICAGO, IL
6.9M viewsMay 13, 2010
YouTubePROEDGEBIKER
2:00:01
Office Sound 2 Hours
6.3M viewsSep 11, 2013
YouTubeSoundLikeTube
2:59
Deadly Construction Scaffolding Mistakes
571.5K viewsJan 5, 2012
YouTubeSafety Links
5:24
Elf-Funniest Moments
7.1M viewsDec 30, 2007
YouTubenaturesgrace
5:46
Mishandled Call Docu - Part 1: Call Center in the Philippines
1.5M viewsMay 6, 2014
YouTubeMagellan BPO
8:15
Comcast's 'Embarrasing' Customer Service Phone Call
717.7K viewsJul 16, 2014
YouTubeTDC
8:47
How to Start a Speech
22M viewsMar 12, 2012
YouTubeConor Neill
5:12
MOCK CALL PRACTICE: Bank Customer Service | Interactive Ses…
272.6K viewsAug 29, 2018
YouTubeRea Ninja
1:36
Call Center Sample Calls: Security System Monitoring
25.5K viewsApr 3, 2014
YouTubeSpecialty Answering Service
10:47
The Secretary's Day (1947)
273K viewsAug 2, 2012
YouTubeOld TV Time
9:04
Why Ghostbusters 2016 FAILED - A scene comparison
8.5M viewsJul 24, 2018
YouTubeThe Critical Drinker
9:27
MOCK CALL PRACTICE: Order Taking and Processing, Call Handl…
138.4K viewsAug 27, 2019
YouTubeRea Ninja
25:34
10 SITUATIONAL Interview Questions and Answers (STAR Me…
698.1K viewsFeb 24, 2021
YouTubeAmri Celeste - Interview Coach
5:33
HireVue Video Interview: 5 MISTAKES You Need to AVOID
1.7M viewsNov 21, 2019
YouTubeThe Independent Consultant
13:53
How To Deal With Irate Customers (With Mock Call Sample)
134.2K viewsJul 13, 2018
YouTubeRea Ninja
8:10
MOCK CALL PRACTICE: Basic Browser Troubleshooting | Interac…
141.9K viewsAug 24, 2018
YouTubeRea Ninja
2:10
Aries Spears - Customer Service (Stand Up Comedy)
1.5M viewsApr 26, 2013
YouTubeLaugh Factory
6:41
Indian Windows Scammer Prank - Ownage Pranks
5.5M viewsJun 1, 2014
YouTubeOwnage Pranks
3:12
Jay Z & Jay Electronica - We Made It
3.6M viewsMar 23, 2014
YouTube최병묵Tv
3:39
Technical Support (Software Update) Sample Scenario
250.2K viewsNov 16, 2018
YouTubeMagellan BPO
6:02
MOCK CALL PRACTICE: Difficult Customer Situation | Interactive S…
271.8K viewsAug 15, 2018
YouTubeRea Ninja
See more videos
Static thumbnail place holder