Scott McKain | Speaking Fee | Booking Agent
Scott McKain | Speaking Fee | Booking Agent
Mar 2, 2018
allamericanspeakers.com
Ep. 21 - Scott McKain: Creating the Ultimate Customer Experience
1:09:42
Ep. 21 - Scott McKain: Creating the Ultimate Customer Experience
379 viewsFeb 3, 2022
YouTubeThe Business Of Advice Podcast
Full episode with Scott McKain at: https://theactioncatalyst.com/2013/06/03/create-distinction-with-scott-mckain-episode-4-of-the-action-catalyst-podcast/ CONNECT: https://linktr.ee/ActionCatalyst #leadership #speaker #distinction #attraction #success #author #business #sales #customerservice #clarity #remastered #weekend #weekendvibes #weekendfun #Saturday #podcast #podcaster | The Action Catalyst
0:57
Full episode with Scott McKain at: https://theactioncatalyst.com/2013/06/03/create-distinction-with-scott-mckain-episode-4-of-the-action-catalyst-podcast/ CONNECT: https://linktr.ee/ActionCatalyst #leadership #speaker #distinction #attraction #success #author #business #sales #customerservice #clarity #remastered #weekend #weekendvibes #weekendfun #Saturday #podcast #podcaster | The Action Catalyst
9 viewsApr 27, 2024
FacebookThe Action Catalyst
Ep. #2 - Iconic & Distinction author & amazing marketer Scott McKain on achieving Big Success YOUR WAY ... Scott McKain | Brad Sugars Actioncoach
29:26
Ep. #2 - Iconic & Distinction author & amazing marketer Scott McKain on achieving Big Success YOUR WAY ... Scott McKain | Brad Sugars Actioncoach
38 viewsDec 5, 2023
FacebookBrad Sugars Actioncoach
Close the Gap
0:39
Close the Gap
1.1K views1 month ago
YouTubeScott McKain
Customer Service Lessons from "Taxi Terry" by Business Speaker Scott McKain
6:32
Customer Service Lessons from "Taxi Terry" by Business Speaker Scott McKain
205.1K viewsAug 12, 2007
YouTubeScott McKain
Great leaders don’t just listen to answers. They 𝗹𝗶𝘀𝘁𝗲𝗻 𝗯𝗲𝘆𝗼𝗻𝗱 𝘁𝗵𝗲 𝘄𝗼𝗿𝗱𝘀. Pay attention to the questions customers ask more often. Notice the problems they mention in passing, not just in formal meetings or surveys. 𝗧𝗵𝗼𝘀𝗲 𝘀𝘂𝗯𝘁𝗹𝗲 𝘀𝗶𝗴𝗻𝗮𝗹𝘀 𝗺𝗮𝘁𝘁𝗲𝗿. Because what customers casually reference today often reveals 𝘄𝗵𝗮𝘁 𝘁𝗵𝗲𝘆’𝗹𝗹 𝗲𝘅𝗽𝗲𝗰𝘁 𝘁𝗼𝗺𝗼𝗿𝗿𝗼𝘄. If you want to stay relevant, don’t just respond to what’s obvious. Listen for what’s emerging.
0:52
Great leaders don’t just listen to answers. They 𝗹𝗶𝘀𝘁𝗲𝗻 𝗯𝗲𝘆𝗼𝗻𝗱 𝘁𝗵𝗲 𝘄𝗼𝗿𝗱𝘀. Pay attention to the questions customers ask more often. Notice the problems they mention in passing, not just in formal meetings or surveys. 𝗧𝗵𝗼𝘀𝗲 𝘀𝘂𝗯𝘁𝗹𝗲 𝘀𝗶𝗴𝗻𝗮𝗹𝘀 𝗺𝗮𝘁𝘁𝗲𝗿. Because what customers casually reference today often reveals 𝘄𝗵𝗮𝘁 𝘁𝗵𝗲𝘆’𝗹𝗹 𝗲𝘅𝗽𝗲𝗰𝘁 𝘁𝗼𝗺𝗼𝗿𝗿𝗼𝘄. If you want to stay relevant, don’t just respond to what’s obvious. Listen for what’s emerging.
122 views3 months ago
TikTokscottmckain
6:40
Customer Experience That Creates Raving Fans: Daily Dose of Distinction
2.9K viewsSep 1, 2014
YouTubeScott McKain
0:50
Customers wants a superior experience
998 views1 month ago
YouTubeScott McKain
0:43
Is your #purpose clear? Do you live it in your organization? It's essential for going #BeyondDistinction in 2026! #Sales #CX #keynotespeaker
133 views4 months ago
TikTokscottmckain
23:59
How CX Leaders Can Navigate the Turbulence of an AI-Transformed World
26 views2 months ago
YouTubeShep Hyken: Customer Service & CX Expert
46:42
Scott McKain - Creating Iconic Distinction in CX - S7E8
53 viewsMay 24, 2021
YouTubeCustomer Value Alignment Blog and Podcast
4:56
Beyond Distinction in Turbulent Times: Episode 3: The Power of Purpose and Story
53 views7 months ago
YouTubeScott McKain
2:54
Customer Service Lessons from "Taxi Terry" by Business Speaker Scott McKain
2.1K viewsAug 23, 2012
YouTubeRichard Laser
5:04
Customer Loyalty Lesson from a Wrecked Rental Car by Business Speaker Scott McKain
29.8K viewsAug 11, 2007
YouTubeScott McKain
0:55
We are LIVE on YouTube with Doug McKain breaking down the latest on Tanner Scott, Teoscar Hernández and more! 🔥 Watch: https://www.youtube.com/live/ckCywz_4vH8?si=f1F2L1GIJJcg1b57 | Dodgers Nation
1.8K viewsDec 13, 2024
FacebookDodgers Nation
0:18
Dodgers new star reliever Tanner Scott spoke to Doug McKain and said whether he's LA's main primary closer or not, his only priority is to win: "I wasn't a part of it last year and I want to be a part of it this year." | Dodgers Nation
7.7K viewsFeb 20, 2025
FacebookDodgers Nation
0:31
#Differentiation has become commoditized. What was once the path to competitive advantage is now just the price of entry. And that should concern all of us. #StandingOutIsNotEnough #TranscendTurbulence #FutureOfBusiness #ExecutiveLeadership
180 views4 months ago
TikTokscottmckain
Five Questions With… Scott MacKay
Jan 6, 2021
billboard.com
Scott McCain | Overview | ATP Tour | Tennis
2 viewsDec 11, 2018
atptour.com
1:00
Everything I’ve been sharing — turbulence, the limits of distinction, the Four Cornerstones — is leading here. 𝗢𝗻 𝗙𝗲𝗯𝗿𝘂𝗮𝗿𝘆 𝟵, 𝗺𝘆 𝗻𝗲𝘄 𝗯𝗼𝗼𝗸 𝗕𝗲𝘆𝗼𝗻𝗱 𝗗𝗶𝘀𝘁𝗶𝗻𝗰𝘁𝗶𝗼𝗻 𝗿𝗲𝗹𝗲𝗮𝘀𝗲𝘀. Not another business book. A manifesto for leaders who know standing out is no longer enough — and are ready to transcend. 𝗜𝗳 𝘁𝗵𝗲𝘀𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 𝗿𝗲𝘀𝗼𝗻𝗮𝘁𝗲, 𝘁𝗵𝗶𝘀 𝗶𝘀 𝘆𝗼𝘂𝗿 𝗻𝗲𝘅𝘁 𝘀𝘁𝗲𝗽. #BeyondDistinction #TranscendTurbulence #Leadership
149 views3 months ago
TikTokscottmckain
0:48
Remember when everyone said #AI would be your great differentiator? Now, everyone has AI-powered customer service, chatbots, and automated workflows. The tools that were supposed to set us apart became table stakes almost overnight. When everyone has access to the same technology, it stops being revolutionary. AI doesn't create distinction; it commoditizes capability. If the tools won't make us stand out, what will? #TranscendTurbulence #Innovation #Technology #Differentiation #FutureOfWork
165 views3 months ago
TikTokscottmckain
3:15
What is Customer Service? Singapore Airlines
3.6K viewsJul 4, 2010
YouTubeScott McKain
0:30
Visionary Clarity
1K views2 months ago
YouTubeScott McKain
0:34
Innovation without direction is noise. Creativity without clarity is chaos. Adaptive creativity only works when it’s grounded in a clear vision of where you’re going—and shaped by what your customers actually need in a changing market. So the real question is: 𝘈𝘳𝘦 𝘺𝘰𝘶 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘵𝘰𝘸𝘢𝘳𝘥 𝘵𝘩𝘦 𝘧𝘶𝘵𝘶𝘳𝘦—𝘰𝘳 𝘫𝘶𝘴𝘵 𝘳𝘦𝘢𝘤𝘵𝘪𝘯𝘨 𝘵𝘰 𝘵𝘩𝘦 𝘱𝘳𝘦𝘴𝘦𝘯𝘵? #BeyondDistinction #VisionaryClarity #AdaptiveCreativity
104 views3 months ago
TikTokscottmckain
0:36
Not every organization collapses under pressure. Some rise above it—and get stronger. What would it take for your organization to transcend turbulence instead of reacting to it? #TranscendTurbulence #Leadership #StandingOutIsNotEnough
120 views3 months ago
TikTokscottmckain
7:57
Scott McKain | Four Cornerstones of Distinction Episode 1
41 views6 months ago
YouTubeHigh Point University
1:36
It’s 𝗠𝘆𝘁𝗵 𝗕𝘂𝘀𝘁𝗲𝗿 𝗠𝗼𝗻𝗱𝗮𝘆— this time from the road in Chicago. One of the most dangerous assumptions I hear from leaders is this: “𝙊𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙖𝙧𝙚 𝙡𝙤𝙮𝙖𝙡. 𝙏𝙝𝙚𝙮’𝙡𝙡 𝙨𝙩𝙖𝙮 𝙬𝙞𝙩𝙝 𝙪𝙨.” 𝗧𝗵𝗮𝘁’𝘀 𝗮 𝗺𝘆𝘁𝗵. Loyalty doesn’t protect you from irrelevance. When customers feel you no longer understand them — or no longer matter — they don’t argue. They just move on. #MythBusterMonday #CustomerExperience #BeyondDistinction #Relevance
98 views1 month ago
TikTokscottmckain
0:28
As leaders, we have a choice about where we spend our time. Do we react to what’s happening around us? Do we plan for every possible scenario? Or do we rise above the noise and shape what comes next? Reaction keeps you busy. Planning keeps you prepared. But 𝘁𝗿𝗮𝗻𝘀𝗰𝗲𝗻𝗱𝗲𝗻𝗰𝗲 𝗶𝘀 𝘄𝗵𝗮𝘁 𝗺𝗼𝘃𝗲𝘀 𝘆𝗼𝘂 𝗳𝗼𝗿𝘄𝗮𝗿𝗱. Going beyond distinction isn’t about standing out—it’s about elevating your thinking, your leadership, and your impact. Because when leaders transcend challenges inste
112 views3 months ago
TikTokscottmckain
0:56
Leaders tell me the playbook that once worked now feels obsolete. It’s not just change—it’s turbulence. Faster, unpredictable, simultaneous, and exponential. No wonder calm-water strategies aren’t enough anymore. What will you do next? #TranscendTurbulence #Leadership #StandingOutIsNotEnough
118 views3 months ago
TikTokscottmckain
See more