Perform a SupportAssist diagnostic on the keyboard
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dell.com
Perform a SupportAssist diagnostic on the keyboard
To diagnose the keyboard using SupportAssist, open the program and select 'Troubleshooting.' Choose 'I want to check a specific piece of hardware' and select 'Keyboard.' Follow the prompts to tap each key and select 'Pass' if all keys respond or 'Fail' if not.
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